Account switching guide

Switching your account, along with your regular/recurring payments such as Direct Debits and Standing Orders, to another bank or building society is now easier than ever, and the service is free of charge.

To find out more about what you and your new bank need to do to make this switch, we have produced some useful guides:

Account switching guide (89 Kb PDF)

Account switching timeline (374 Kb PDF)

You may also find the following letter templates helpful: the first to request your bank to transfer your account, and the credit redirection letter to advise organisations who make regular credit payments directly into you account (for example, salary, pension, dividends) of your new account details.

Account switching request letter (67 Kb PDF)
 
Credit redirection letter (68 Kb PDF)

If you still have unanswered questions about the account switching service, take a look at our frequently asked questions. And if you can’t find the answer there, contact us for more information, or speak to your new bank.