Bacs is committed to protecting the privacy of users of this website and the security of the information which website visitors provide once this data is in the company's possession.
Before anyone submits information they first must accept the insecure nature of the internet and the risk this may pose to the integrity of information they provide. Accordingly, Bacs accepts no liability whatsoever for any loss or misuse of the data that may occur while the data is in transmission.
Upon receipt, Bacs will take precautions which accord with the Data Protection Act 1998 and will take responsible precautions to ensure personal data in its possession is secure and not open to abuse.
Sharing of the information
Bacs shares aggregated information and statistics about its customers, sales, traffic patterns and related site information with the banking industry, partners, third parties, marketing agencies, suppliers and advertisers. While the aggregated information is derived from information provided by website visitors, it should be noted that it is not possible to identify any individual from the aggregated data.
The company may from time to time supply the owners or operators of third party websites linked to the Bacs site with information relating to the number of users linking to this website from such third party sites. Individuals cannot be identified from this information.
Bacs uses an outside agency to manage its training courses. The agency does not retain, share, store or use personally identifiable information for any purpose other than that needed for course administration, the fulfilment of orders, and payment purposes.
Those who elect to receive further information or contact Bacs, its associated companies, partner organisations and third parties will only contact those individuals who have opted in to receive information and further contact from the company or its representatives.
In respect of these individuals Bacs may from time to time provide their details to Bacs customer service agencies for research and analysis purposes so that Bacs may monitor and improve the services it provides.
Accordingly, representatives of Bacs or those acting on its behalf may, from time to time, contact you and ask for comments on the services provided by Bacs. In addition, Bacs associated companies and third parties may contact you with information and products, services, updates and other issues the company believes may be of interest to you.
In respect of originators, Bacs may share your supplied data with your organisation's sponsoring bank for the purposes described in this policy. This data may include personal information such as your name, organisation name, and address.
Changing your preference
You may change your preference and opt out of receiving information by contacting Bacs at the following address: Bacs, Livingstone House, 12 Finsbury Square, London, EC2A 1AS. If you exercise this right, please allow six weeks for the change to take effect.
You may opt out from receiving marketing and company services information at any time by emailing servicedesk@bacsservices.co.uk
Information is gathered and collated to help evaluate and improve the site. Comments are confidential and cannot be traced back to the sender.
Contact us
If you contact us by email to request any other information, Bacs will use the email address you provide to send a reply. This will not be used to send you any other kind of marketing information or information about our company's services or partner organisations unless you request otherwise.
Log files
Bacs uses IP addresses to analyse trends, administer the site, track users' movements and gather broad demographics information for aggregate use. IP addresses are not linked to personally identifiable information and the analysis of addresses is only used to assist Bacs in providing an effective service on this website.
Cookies
Cookies are small pieces of temporary data that are exchanged between a website and a user's computer.
Bacs uses cookies to provide a higher level of service to its customers. Bacs does not use cookies to collect any personally identifying information from users or to track user activities beyond our website. Bacs does not maintain copies of cookies on our website after you leave our website.
Cookies from the Bacs website are stored on your machine to allow your user session to be shared across multiple servers. This results in no loss of service in the case of excessive load or the failure of one server.
Bacs limits its use of cookies to session cookies - types of cookies that are temporarily stored in your computer's memory. Session cookies are deleted from a user's computer when the user logs off the computer or the user exits the browser.
If you are unwilling to let Bacs store a temporary cookie on your machine, you can turn cookies off using your web browser. Follow the instructions below.
For Internet Explorer
on the top menu, select [Tools]
select [internet options]
in the [internet options] dialogue box, select [security]
select [custom level] or [customise]
scroll down the [security settings], select [allow cookies to be stored on your computer]
select [disable]
click [OK]
your computer will then be unable to accept cookies from that point on.
You can reconfigure your computer to accept cookies again by following the same instructions, but by selecting [enable] and instead of the [disable] option before clicking [OK].
For Netscape Navigator
on the top menu, select [edit]
select [preferences]
in the [preferences] menu box select [advanced]
select [cookies]
to turn cookies off select [disable] and then click [OK] at the bottom of the menu box.
You can reconfigure your computer to accept cookies again by following these same instructions, but select [accept all cookies] instead of [disable] before clicking [OK].
Telephone calls
Most calls you make to Bacs will be recorded for security and monitoring purposes.
Links to third party sites
Bacs accepts no liability for the privacy practices or content of websites that may be linked to this site. This privacy statement applies solely to information collected by the site.
Bacs provides these links to you only as a convenience and the inclusion of any link does not imply endorsement of the site by Bacs. You are responsible for viewing and abiding by the privacy statements and terms of use posted on any linked sites.
Opt in policy
Bacs invites you to express positive preference and "opt in". By doing so you will receive information and contacts which the company believes may be of interest to you.
Changing or updating your data
Bacs gives you the following options for changing and updating information previously provided. Write to: Marketing Department, Bacs, Livingstone House, 12 Finsbury Square, London EC2A 1AS or, if you prefer, email servicedesk@bacsservices.co.uk
Notification of changes
If at any point in time Bacs wishes to use information which comprises personal data, as defined in the Data Protection Act, 1998 for a purpose or purposes different from that stated at the time it was collected, Bacs will contact the data subjects and obtain their positive consent.
Your consent
By submitting your information you consent to the use of your personal information as set out in this policy.
